We’re here to help. Get answers to Membership questions and support for all your banking needs.
Main Office
| Main Office Branch (Temporarily Closed) [455 W. Broadway, South Boston, MA 02127] | 617-635-4545 |
| Routing Number | 211080822 |
| 24 Hour Telephone Banking | 888-833-5589 |
| Deposit Operations/Online Banking/Debit Card Inquiries | 617-635-3899 |
| Loan Servicing | 617-616-9191 |
| Collections Department | 781-619-3966 |
| Debit Card Activation or PIN Change | 800-992-3808 |
| Visa® Credit Card Customer Service | 866-820-3897 |
| Visa® Credit Card Fraud Support | 888-918-7313 |
| Visa® CU Rewards Program | 888-634-6318 • www.curewards.com |
Branches
Canton – [305 Turnpike Street, Canton, MA 02021]
| Main Phone | 781-828-1444 |
| Fax Number | 781-828-1488 |
City Hall – [Room 242 City Hall, Boston, MA 02201]
| Main Phone | 617-635-2478 |
| Fax Number | 617-635-3168 |
Dorchester – [1010 Morrissey Blvd., Dorchester, MA 02122]
| Main Phone | 617-635-1313 |
| Fax Number | 617-635-1324 |
South Boston – [130 West Broadway, South Boston, MA 02127]
| Main Phone | 617-635-1020 |
| Fax Number | 617-635-1023 |
West Roxbury – [77 Spring Street, West Roxbury, MA 02132]
| Main Phone | 617-635-2300 |
| Fax Number | 617-635-1432 |
Westland Ave – [2 Westland Avenue, Boston, MA 02115]
| Main Phone | 617-865-1011 |
| Fax Number | 617-266-0003 |
Lost or Stolen Card or Suspicion of Fraud on Account
More information Here
| Master Card Debit & ATM Cards | |
| During Business Hours [Monday-Friday, 9am – 5pm] | 617-635-3899 |
| During Non-Business Hours | 833-337-6075 |
| VISA® Credit Cards | |
| Anytime 24/7 | 800-449-7728 |
Please note: Information sent through email is not secure. Sensitive information, such as account numbers, should not be sent through email. Please phone us instead.
Insurance Validation
If you received a letter from City of Boston Credit Union prompting you to submit proof of auto/homeowner’s insurance for verification of coverage and status, this is where you can do that!
or you can mail your verification to:
City of Boston Credit Union
ISAOA ATIMA
PO Box 150
Northville, NY 12134
Share Your Feedback
At City of Boston Credit Union we welcome and value any feedback you would like to share. This short survey helps us understand what’s working well and where we can improve. Your responses are confidential and will be used to enhance our service. Please scan the below QR code or visit this link to share with us.
