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Deposit Product Services

Debit Card

Your City of Boston Credit Union Debit Card is a hassle free way of making purchases wherever the MasterCard® symbol is displayed. Funds are automatically deducted from your checking account. Keep track of your purchases in your check register, plus you will receive an itemized record of your debit transactions on your monthly statement or you can view recent transactions through your City of Boston Credit Union Online Banking account. Your City of Boston Credit Union Debit Card combines 24-hour access to your money with the purchasing power of MasterCard.

Features and benefits:

  • No transaction fees for purchases up to $2,500 daily*
  • Conveniently make purchases wherever MasterCard is accepted
  • Mobile Wallet purchasing capability for added convenience and security with Apple® and Android® devices
  • Purchases and withdrawals are deducted from your checking account
  • No finance charges.
  • Withdraw cash up to $500 daily*

Download a Debit Card Application

*You may be charged a fee for using a non-City of Boston Credit Union ATM by the ATM operator or any network used. You may even be charged a fee for a balance inquiry even if you do not complete a fund transfer.

Bill Pay

Pay all your bills securely online with your Checking Account! Sign up through Online or Mobile Banking.

  • Pay a single bill for a one-time purchase.
  • Set up recurring payments for bills such as utilities, mortgage, rent, credit card, and CBCU loans.
  • Schedule when you want your bills to be paid.
  • 100% Payment Guarantee for properly scheduled payments.
  • Same day expedited pay*.
  • Access Bill Pay with your Apple or Android device.
  • Bill Pay is free with a CBCU Checking Account, which you can quickly apply for online.

Already a Checking Account holder? Sign up for Bill Pay through Online or Mobile Banking.

* Same day expedited pay option incurs a $9.95 fee.

Online Banking

Access your accounts from anywhere at any time with Online Banking. You can manage your finances safely, securely, and conveniently, set personal or family budgets, and create and monitor savings goals. Manage your accounts and pay bills

  • Check account balances, review activity, and download account transaction history.
  • Set up one-time or recurring transfers of funds from one account to another.
  • Pay a single bill or set up recurring payments for bills such as utilities, mortgages, rent, credit cards, and loan payments. CBCU provides a 100% Payment Guarantee for properly scheduled payments.
  • Pay your CBCU VISA® Credit Card. (You will be taken to a partner site of CBCU and for first time use will need to register your card.)
  • Set up account alerts such as low balance or overdraft notifications.

Spend wisely and plan for the future

  • Categorize your spending, set a budget, and create and monitor savings goals.
  • Stop payment on a check or reorder checks.

Open accounts and apply for loans

  • If you are a registered CBCU Online Banking user you can open Checking, Club and Share Certificate accounts online
  • Apply for a Personal Loan

Change your personal information

  • Edit your personal profile, such as your email address or phone number.
  • Change account security information, such as user ID, password, or security information.

Access and make changes to electronic services

  • Request an ATM or Debit Card replacement or apply for a new ATM or Debit Card.
  • Easily deactivate your card if you’ve lost, misplaced or believe you’ve had your Debit or ATM Card stolen. Plus, you can reactivate your card if you find or retrieve your card. Access this feature in Banking Services under My Profile.
  • Notify CBCU of your travel plans to be sure your debit card will be accepted wherever you travel.
  • Change personal profile information, such as email, address or phone number.
  • Change account security information, such as user ID, password or security information.
  • Pay your CBCU Visa® Credit Card (Please note you will be taken to a partner site of CBCU and for first time use will need to register your card).

E-Statements

  • Online Banking lets you receive your monthly account statements and loan invoices securely online. Each month you’ll receive an email alert that your documents are ready for viewing via your Online Banking account.
  • Up to 16 months of statement and check history are stored and accessible. To access earlier statements, please contact a Member Service Representative at any branch location.

Mobile Banking

CBCU’s Mobile Banking app lets you bank from literally anywhere.

  • First, sign up for Online Banking, then download our Mobile Banking app from your device’s app store.
  • Access your accounts using the same username and password as your Online Banking account.
  • You can check balances, make transfers, schedule bill payments, remotely deposit a check, and much more.

Start banking from your phone today. Download the CBCU Mobile Banking app from your device’s app store.

 

MasterCard SecureCode

MasterCard SecureCode is an extra security feature to your MasterCard Debit Card that protects your card against unauthorized use when you shop online at participating retailers.

Foreign Travel

Important: before traveling to a foreign country call the Credit Union during regular business hours at 617-635-3899 to be sure no country specific restrictions apply to your card. If you are a registered City of Boston Credit Union Home Banking user you may also log into your account and notify us of your travel plans.

For MasterCard® Debit Cards: During regular business hours please call 617-635-3899 or during non-business hours call 800-992-3808. If you are a registered City of Boston Credit Union Home Banking user you may also notify us of your travel plans by logging into your home banking account, go to Banking Services under My Profile, then select Travel Notification & Other Forms and click on the Travel Notification form. You will then be asked to securely submit information about your card and travel plans. Please note Travel Notification requests are not fulfilled immediately, if you submit your request on a weekend day or holiday your request will be fulfilled the next CBCU business day

For Visa® Credit Cards: During regular business hours please call 617-635-4545 before traveling. Home Banking users may also notify us of their travel plans via their home banking account, which can be found in the Service Center after logging into your City of Boston Credit Union Online Banking account.

ATM Card

A City of Boston Credit Union ATM Card allows access to your Credit Union accounts for cash withdrawals and transfers at ATM machines. You can access your Share Deposit Account, Money Market Account, or NOW Checking Account. Members are allowed Free ATM transactions with direct deposit of their paycheck into a City of Boston Credit Union Checking account.*

Download an ATM Card application

*You may be charged a fee for using a non-City of Boston Credit Union ATM by the ATM operator or any network used. You may even be charged a fee for a balance inquiry even if you do not complete a fund transfer.

Debit/ATM Card Fraud

If you are a City of Boston Credit Union Debit/ATM Card holder and suspect fraudulent activity on your account, you should contact us immediately.

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